Returns & Refunds Policy

At Pambuck, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return or exchange under the conditions below.

Return Period

You may return an item within 14 days of receiving it.

Return Conditions

• The item must be unused, unwashed and undamaged.
• It must be returned with its original packaging and tags.
• For hygiene reasons, returns may not be accepted for certain products.

How to Request a Return

Please contact us to request a return. Once your request has been approved, you can send the item to the return address we provide.

Return Shipping Costs

• For incorrect or defective items, Pambuck covers the return shipping cost.
• In other cases, the customer is responsible for return shipping costs.

Refunds

After we receive and inspect the returned item, if the return is approved, your payment will be refunded to the original payment method within 7 business days.

Exchanges

If you would like to exchange an item, please contact us. Exchanges are subject to stock availability.

Contact

For questions or return requests, please contact us at hello@pambuck.com or +90 542 280 40 50.